Voice-powered apps increase functionality, and save users from complicated app navigation. Voice-activated apps make it easier for the end-user to navigate an app — even if they don’t know the exact name of the item they’re looking for or where to find it in the app’s menu.
AI-powered chatbots and virtual assistants played a vital role in the fight against COVID-19. Chatbots helped screen and triage patients, and Apple’s Siri now walks users through CDC COVID-19 assessment questions and then recommends telehealth apps.
Voice search has been a hot topic of discussion. Visibility of voice will undoubtedly be a challenge. This is because the visual interface with voice assistants is missing. Users simply cannot see or touch a voice interface unless it is connected to the Alexa or Google Assistant app.
Voice assistants will also continue to offer more individualized experiences as they get better at differentiating between voices.
Machine learning tech and GPU power development commoditize custom voice creation and make the speech more emotional, which makes this computer-generated voice indistinguishable from the real one.