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  • Getting More out of the Utility Energy Network:

    In this first phase, utilities should examine information and data resources provided by existing technologies and assets such as smart meters to identify opportunities to get more out of the utility energy network. Proven solutions that add automation and controllability to devices like water heaters and street lights can provide utilities with quick wins, demonstrating the ability to improve services while reducing costs and minimizing risk in early smart city initiatives

  • Leveraging Utility Assets to Enable Non-Energy Initiatives:

    In the second phase, utilities can broaden their approach to consider initiatives beyond energy-focused projects. Utilities may identify additional opportunities to leverage their information and data resources to augment other city services, and they may also consider further testing and building new capabilities on platforms implemented in the first phase.

  • Leveraging Utility Capabilities to Expand into Entirely New Areas:

    In the final phase, as utility, municipal, and regulatory goals and objectives for smart city initiatives continue to evolve and align, utilities may consider further expanding into entirely new areas such as transportation and customer/ citizen engagement. As new innovations and technologies are identified, utilities should have strategy and a plan for identifying, piloting, and testing new concepts.